Frequently Asked Questions
We regularly get a number of particular questions regarding our professional cleaning services from our customers. Here are just a few of the questions we hear at Crown Me Clean on a regular basis.
What makes Crown Me Clean different from other companies?
Crown Me Clean is owned and operated by someone that KNOWS clean! Ashley Bandy, Owner of Crown Me Clean has worked in the domestic industry over 10 years and is very much involved in all work performed through Crown Me Clean. From the consultation, initial cleaning, and beyond Ashley is always there to make sure you get the service you deserve.
Why should I hire your company?
When you hire Crown Me Clean for your home you get the best of both worlds.
1.) The knowledge and experience of a Domestic Housekeeper/Employee.
2.) The professionalism, reliability, and dependability of a business.
We are licensed, fully insured and bonded. Our service saves you time from interviewing, screening, and training individuals. When you use Crown Me Clean you don’t have to worry about domestic worker taxes nor maintain a boss- employee relationship, In any event you can deal directly with the owner of Crown Me Clean.
What is eco-friendly cleaning?
Crown Me Clean only uses products that have passed rigorous standards including EPA certified products and organic products. These products are non- toxic, biodegradable, and are made without harsh chemicals. Many traditional cleaning products contain perfumes and dyes, skin irritants, and can impose many health problems. We practice a variety of cleaning methods that reduce are carbon footprint by Recycling and conservation of energy and water. For more information visit our about us and services page (link pages)
Do I need to be home during my cleaning?
Our house cleaners are flexible to work around your schedule. However, We need to be able to access your home upon arrival. Arrangements can be made with the owner if you would like to provide a key (All key accounts are locked in safe), garage door/entry code, or you can leave a key with your neighbor or building manager.
*Ask about our Good neighbor special! What about my pets?
We are pet-friendly at Crown Me Clean. We do not require pets to be locked away. However, we need to be able to access areas to be cleaned. If you have specific instructions for your pets just let us know! Do I need to do any pre-cleaning? Crown Me Clean offers full-service cleaning and organization. Keep in mind that we try to stay on schedule and extensive straightening up and clutter can interfere with our timing. During your consultation we will go over services and packages along with your feedback to customize a cleaning that’s just right for you!
Do you provide the supplies and equipment?
Can I hire your staff to perform other services?
What forms of payment do you accept?
What is your cancellation policy?
Do you have references?
Crown Me Clean can provide references upon your request!